Last updated: 23 May 2026

This Privacy Policy describes how Cavaro Global (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our website, make a purchase, create an account, subscribe to our emails, or otherwise communicate with us.

By using our website and services, you agree to the collection and use of your personal information as described in this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, legal requirements, or business operations. When we make changes, we will update the “Last updated” date on this page.

How We Collect and Use Your Personal Information

To provide our services, we collect personal information from you, from your use of our website, and from third parties that help us operate our store. The information we collect depends on how you interact with Cavaro Global.

We use this information to process orders, provide customer support, improve our website, communicate with you, prevent fraud, comply with legal obligations, and provide marketing communications where you have opted in.

What Personal Information We Collect

Information You Provide Directly

When you interact with our website, place an order, create an account, contact us, or subscribe to our emails, we may collect information including:

• Your name
• Email address
• Phone number
• Billing address
• Shipping address
• Order details
• Payment confirmation details
• Account login details, where applicable
• Customer support messages and any information you choose to provide when contacting us

Information We Collect Automatically

When you visit our website, we may automatically collect certain information about your device and how you interact with our store. This may include:

• IP address
• Browser type
• Device information
• Pages viewed
• Products viewed
• Time spent on our website
• Referring website or traffic source
• Cookies, pixels, and similar tracking technologies

Information We Receive from Third Parties

We may receive information about you from third parties that help us operate our store and provide our services, including:

• Shopify and related Shopify services
• Payment processors
• Shipping and fulfilment partners
• Email marketing providers
• Analytics providers
• Advertising platforms
• Fraud prevention and security providers

How We Use Your Personal Information

We may use your personal information for the following purposes:

• To process and fulfil your orders
• To arrange shipping and delivery
• To send order confirmations, shipping updates, and tracking information
• To manage returns, refunds, and customer service requests
• To create and manage customer accounts, where applicable
• To respond to your enquiries
• To improve our website, products, and customer experience
• To detect, prevent, and respond to fraud, security issues, or unlawful activity
• To comply with legal and regulatory obligations
• To send marketing emails where you have subscribed or otherwise consented
• To show relevant advertising and measure the performance of our marketing

Marketing Communications

If you subscribe to our emails, we may send you updates about new arrivals, offers, and Cavaro Global news. You can unsubscribe at any time by clicking the unsubscribe link in our emails.

Even if you unsubscribe from marketing emails, we may still send you service-related communications, such as order confirmations, shipping updates, refund updates, or customer support messages.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to provide core website functionality, remember your preferences, improve your shopping experience, analyse website performance, and support advertising and marketing activities.

You can choose to disable or reject cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website and may prevent certain features from working correctly.

How We Disclose Personal Information

We may disclose your personal information to trusted third parties where necessary to operate our business, provide our services, fulfil your order, or comply with legal obligations.

This may include sharing information with:

• Shopify and related service providers
• Payment processors
• Shipping, fulfilment, and delivery partners
• Customer support providers
• Email marketing platforms
• Analytics and advertising partners
• Fraud prevention and security providers
• Professional advisers, where required
• Regulators, law enforcement, courts, or other authorities where required by law

We do not sell your personal information in the ordinary sense of the word. However, some advertising or analytics technologies may involve sharing information with third-party platforms to help measure or personalise advertising.

Payment Information

Payments are processed securely by third-party payment providers. Cavaro Global does not store complete credit card or payment card details on our own systems. Payment information is handled by the relevant payment provider in accordance with their own privacy and security practices.

Third-Party Websites and Links

Our website may contain links to third-party websites, apps, or services. We are not responsible for the privacy practices, security, content, or accuracy of third-party websites. If you visit a third-party website, you should review their privacy policy before providing personal information.

Children’s Privacy

Our website and services are not intended for children. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us and we will take appropriate steps to delete the information where required.

Security of Your Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Retention of Personal Information

We retain personal information for as long as reasonably necessary to provide our services, fulfil orders, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements and policies.

International Transfers

Some of our service providers may store or process personal information outside Australia. Where this occurs, we take reasonable steps to ensure your personal information is handled in accordance with applicable privacy laws and this Privacy Policy.

Your Rights and Choices

Depending on where you live and the laws that apply, you may have rights in relation to your personal information, including the right to request access to, correction of, or deletion of personal information we hold about you.

You may also unsubscribe from marketing emails at any time by using the unsubscribe link in our emails.

To make a privacy request, please contact us at info@cavaroglobal.com. We may need to verify your identity before responding to certain requests.

Complaints

If you have a concern about how we handle your personal information, please contact us first at info@cavaroglobal.com so we can review and respond to your concern.

If you are not satisfied with our response, you may have the right to contact the relevant privacy authority in your jurisdiction.

Contact Us

If you have any questions about this Privacy Policy, how we handle your personal information, or your privacy rights, please contact us at:

Email: info@cavaroglobal.com