Shipping policy


Last updated: 23 May 2026

At Cavaro Global, we want your order experience to feel clear, simple and reliable from the moment you place your order.

We currently ship within Australia and offer free standard shipping on orders delivered to Australian addresses.

Shipping Information

  • Shipping region: Australia
  • Shipping cost: Free standard shipping
  • Order processing time: 1–2 business days
  • Estimated delivery time: 6–10 business days after processing
  • Total estimated delivery window: 7–12 business days from the date your order is placed

Our delivery window allows time for your order to be carefully processed, packed and handed over to the delivery network. Most orders arrive within the estimated timeframe, although occasional delays can happen during busy periods, public holidays or carrier disruptions.

Order Processing

Orders are usually processed within 1–2 business days after they are placed. Orders placed on weekends or public holidays will begin processing on the next business day.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information where available.

Estimated Delivery Times

Estimated delivery within Australia is usually 6–10 business days after your order has been processed.

Please note that delivery times are estimates only. While we do our best to keep delivery clear and reliable, shipping may occasionally be affected by carrier delays, public holidays, high order volume, weather events, incorrect delivery details or other factors outside our control.

Tracking Your Order

Once your order has shipped, you will receive tracking details by email where available. You can use these details to follow your order’s progress.

If your tracking has not updated immediately, please allow a little time for the carrier to scan and update the parcel in their system.

Incorrect Shipping Details

Please make sure your shipping address is complete and correct before placing your order.

If you notice an error in your shipping details, contact us as soon as possible at info@cavaroglobal.com. We will do our best to help, but we cannot guarantee changes once an order has already been processed or shipped.

Delayed Orders

If your order has not arrived within the estimated delivery window, please contact us at info@cavaroglobal.com with your order number.

We will help check the status of your order and work with the available tracking or carrier information to assist you.

Lost Orders

If your parcel appears to be lost in transit, please contact us so we can investigate and help find a suitable solution.

Nothing in this Shipping Policy limits any rights or remedies you may have under Australian Consumer Law. If a business cannot supply a product on time or within a reasonable time, it must provide an appropriate solution depending on the circumstances. :contentReference[oaicite:1]{index=1}

Returns

Returns are handled according to our Refund and Returns Policy. Please contact us before sending any item back so we can provide the correct return instructions.

Questions

If you have any questions about your order, shipping or delivery, please contact us:

Email: info@cavaroglobal.com

We aim to respond to customer enquiries within 1–2 business days.